Clean Water. Reliable Service.
Rated "Superior" by the Texas Commission on Environmental Quality (TCEQ), the City of Irving Water Utilities Department provides safe, clean, and reliable water to the community.
The department operates around the clock to manage:
This ensures that residents, businesses, and visitors receive high-quality water whenever they need it.
Irving Water Utilities plays a key role in conserving, preserving, and sustaining Irving’s water supply through proactive maintenance and infrastructure repair — keeping the city’s water system strong for generations to come.
This process extends the life of the system and minimizes the risk of unexpected repairs in the future.
This time of year, water use naturally increases, especially outdoors. But the good news is there are simple ways to understand your usage and take control of your bill.
By The Numbers
Director
24-Hour Water + Sewer Hotline: (972) 721-2281
Valley View Municipal Complex
333 Valley View Lane
Irving, TX 75061
M-F, 8 a.m. to 5 p.m.
P: (972) 721-2281
F: (972) 721-2280
Email Field Operations + Maintenance
Billing Questions + Customer Service
City Hall
825 W. Irving Blvd.
Irving, TX 75060
P: (972) 721-2411
Email Customer Service
Find your inspector