Water Utility Rates + Fees
Find current rates for water, wastewater, drainage and other city utility services. Charges are based on usage, service type and billing cycle.
About Irving Utilities
Operating as a municipality, Irving is a publicly owned, not-for-profit organization. The billing and collection procedures of Irving Utilities are established to protect the interest of all ratepayers. Irving also follows state and federal guidelines:
- Texas Utility Code
- Texas Commission on Environmental Quality (TCEQ) under the Safe Drinking Water Act.
Rates + Fees
The City of Irving offers multiple utility services for customers on one consolidated bill. Note that not all services may not be offered at particular locations.
View the Rates + Fees page to see current city utility rates.
Effective Oct. 1, 2024, water, wastewater and drainage rates will increase and be reflected on statements after Nov. 1. Residential solid waste rates and EMS fees remain unchanged.
- EMS Fee: Assessed on all domestic meters at $1.50 plus an additional $1.50 for each dwelling unit of a multifamily residential service location.
Meter Reading + Billing
- Meters are read every 28 to 34 days (varies due to weekends and holidays).
- Utility invoices are generated and mailed based on cycle.
- Payment is due 25 days after the bill is generated.
Water Utilities
Billing Questions + Customer Service
City Hall
825 W. Irving Blvd.
Irving, TX 75060
M-F, 8 a.m. to 5 p.m.
Utility Rates Explained
Download a full explanation of how utility rates are determined in Irving.