In 2010, the City of Irving implemented a mass notification system known as iALERT. This system uses a "reverse dialing" telephone method to notify members of the public with critical emergency information in situations where property or human life is in danger and inform subscribers of events affecting them.
In addition, the mass notification system provides enhanced notification capabilities to a subscriber's home, cell or business phone, as well as email, text messages, hearing impaired receiving devices and more at no cost. In other words, subscribers select where messages are sent and how they are received.
Subscribers can choose what type of notifications they wish to receive. Notifications can be sent for air quality issues, crime alerts, power outages, road closures, mosquito control, and water outages.
If the City of Irving activates the system for a location that has been registered to a cellphone or land line number, the system will seek to send the emergency message to that phone.
Notification messages are initiated by the local public safety agency as one of several methods of relaying vital information to citizens.
Visit the iAlert website and enter your contact information into the notification system. If you are unable to register online, call (972) 721-2100. Callers will be prompted for their personal contact information.
Will I still get iALERT emergency notifications if I don't sign up?
If you don't sign up, you will receive notifications on your traditional home phone, but nowhere else.
What if my phone number or email address changes?
If your cellphone, work phone or email address changes, you must visit the Your Profile in iAlert and update the information.
If a traditional landline changes to another landline number, that information will be automatically updated.
Will my contact information be shared with others?
No, the information will be used for emergency purposes only. The City of Irving does not give or sell your contact information to any vendor or other organization.
What won’t the system be used for?
Severe thunderstorms and tornado events move too swiftly to notify residents within this system. The storm or danger will have already passed by the time the majority of the messages are received.
The Office of Emergency Management recommends purchasing a NOAA Weather Radio to provide weather awareness at all times.
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