Find current rates for water, wastewater, drainage and other city utility services. Charges are based on usage, service type and billing cycle.
Operating as a municipality, Irving is a publicly owned, not-for-profit organization. The billing and collection procedures of Irving Utilities are established to protect the interest of all ratepayers. Irving also follows state and federal guidelines:
The City of Irving offers multiple utility services for customers on one consolidated bill. Note that not all services may not be offered at particular locations.
View the Rates + Fees page to see current city utility rates.
Effective Oct. 1, 2024, water, wastewater and drainage rates will increase and be reflected on statements after Nov. 1. Residential solid waste rates and EMS fees remain unchanged.
Billing Questions + Customer Service
City Hall
825 W. Irving Blvd.
Irving, TX 75060
M-F, 8 a.m. to 5 p.m.
Closed for City Holidays
P: (972) 721-2411
Email Customer Service
Download a full explanation of how utility rates are determined in Irving.
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