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Police

Victim Services

The Irving Police Department’s Victim Services program is designed to provide comprehensive, confidential support to individuals affected by crime. The program offers immediate crisis intervention, emotional support, and assistance with navigating the legal system. Trained professionals work directly with victims to ensure they understand their rights, receive guidance on filing police reports and connect with essential community resources.

We Provide

Crisis counseling
Information about victim rights
Information about normal reactions
Crime Victims' Compensation assistance
Safety planning
Protective Order/Emergency Protective Order Information
Assistance with the criminal justice process
Referrals for immediate needs: food, clothing, shelter
Advocacy

Types of Crimes

Assault
Robbery
Sexual Assault
Domestic Violence
Stalking
Strangulation
Child Abuse

Helpful Resources

If you or someone you know has been the victim of family violence, resources are available to help. Please call (972) 721-6560 and request to speak with a Domestic Violence Counselor. You can also view our resource guide (PDF) to find out about available options. Click for the English or Spanish version.

Available at no cost to eligible Irving residents, Victim Services represents the department’s commitment to fostering a safe and supportive community for all citizens. For further information or to request assistance, residents are encouraged to contact the Irving Police Department’s Victim Services unit directly. If you need help and are unsure who to speak with, call the Victim Services Supervisor at (972) 721-6550.

FAQs

I was a victim of crime. I have been feeling anxious and having difficulty sleeping ever since the offense. Am I okay?

I filed a police report and I do not know what has happened with my case. How do I find out the status?

I was a victim of crime in another city, but I currently live in Irving and I need help dealing with the crime. Can I get help through the Irving Police Victim Services Unit?

I have heard about Crime Victim's Compensation, but I do not know if I am eligible for the program. How can I find out if the program can help me?

I am a victim of domestic violence, but I do not feel that I can talk to anybody about my situation. How can I get help?

I know that the suspect in my case was arrested. How will I know if this person is still in jail?