The City Attorney's Office primarily handles legal matters related to the City of Irving and its operations. The office does not typically accept complaints from the public for general consumer issues or private disputes.
If you have a complaint related to city services, policies or actions taken by city officials, below are some types of complaints you might consider filing:
These involve issues with property conditions, zoning violations or other code-related matters. Contact the Code Enforcement Department for these types of complaints.
If your complaint involves a police report or a municipal court case, contact the Irving Police Department or the Irving Municipal Court, respectively.
For issues with city services such as water, trash collection or street maintenance, contact the relevant department directly.
For concerns about the conduct of city officials or employees, contact the City Manager's Office or the City Attorney's Office for guidance on how to proceed.
Download the Complainant Information Sheet
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