Owners and managers of multifamily complex properties are responsible for ensuring the units and the exterior areas of their properties are in compliance with City of Irving code standards.
For more information about these standards or inspection processes, contact the Irving Code Enforcement Department Department via email or at (972) 721-4829.
The license fee is not required if already paid for the year by previous ownership.
Property owners and managers should maintain good communication with their residents to avoid Irving Code Enforcement becoming involved in property matters. Prior to Code Enforcement acting on a complaint, tenants are required to have reported the issue to their property owner or management and allowed an opportunity for corrective action to occur.
Irving Code of Ordinances, Section 8-27, requires property ownership and management to provide residents a 24-hour hotline for maintenance emergencies. This line must reach a live person that has the ability and authority to direct a response to the reported concern. This hotline number, as well as Irving Code Enforcement’s number must be posted in common area(s) of the property.
Additionally, it is required that property management provide the names and contact information for ownership of property to tenants when those residents request that information in writing, as required by Irving Code of Ordinances, Section 8-27 (d) (2).
Texas Property Code Section 92.331 protects tenants from retaliation for reporting property maintenance concerns to management or contacting code enforcement to request assistance in resolving unaddressed property maintenance issues.
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