New Water + Wastewater Taps


Tap and relocation fees are associated with connections to existing public water and/or wastewater lines for private use. 

The City of Irving no longer provides relocations for services but will require that these be reviewed by the city's Capital Improvement Program (CIP) and Inspections Departments prior to the work being performed.


Because commercial water and sewer taps are now done at the discretion of the Irving Water Utilities Department, a contractor may be required to complete this request if the utility is not available. All new connections must be submitted, reviewed and approved through the CIP Department.


Once approved, all new connections incur tap fees corresponding with the size needed. Water taps also will require a meter deposit for billing purposes.


Commercial owners placing water accounts directly into their name will need to submit a Commercial Application for Service for each address being established and will be required to pay the corresponding deposit(s).


Water Utilities

24-Hour Water + Sewer Hotline: (972) 721-2281


Valley View Municipal Complex

333 Valley View Lane

Irving, TX 75061


M-F, 8 a.m. to 5 p.m.


P: (972) 721-2281

F: (972) 721-2280

Email Field Operations + Maintenance


Billing Questions + Customer Service

City Hall

825 W. Irving Blvd.

Irving, TX 75060


M-F, 8 a.m. to 5 p.m.


P: (972) 721-2411

Email Customer Service