The City of Irving’s Water Utilities Department is committed to providing safe, clean, and reliable water services to residents and businesses. At the heart of this mission are the front-line personnel of the Utility Services Division—dedicated professionals who work around the clock to maintain, repair and improve the city’s water infrastructure.
Maintaining Water Distribution & Wastewater Systems
Emergency Response & Rapid Repairs
Preventing Water Loss & Ensuring Efficiency
Protecting Public Health & Safety
Customer Service & Community Support
Utility Services front-line personnel are also responsible for the meter replacement, repair, and accuracy testing. The technicians also shut off water in an emergency situation when requested.
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