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City Manager’s Office

Home / Services / Departments / City Manager’s Office / Focus Areas

Focusing on What Matters

As great businesses leaders often say, "What gets focused on gets done."

As Irving’s City Manager, I firmly believe that statement. And to make sure the city is focused on the right things, I meet with many people and organizations throughout the community to gain insight on issues, challenges and opportunities facing the city.

These insights, along with the Future in Focus organizational strategy and City Council priorities, help shape the plan to manage a city government that delivers positive and meaningful outcomes for Irving residents, businesses and visitors.

Overall Vision + Strategic Planning

• Maintain a strong focus on recruitment and retention efforts, minimize turnover and fill vacancies.

• Begin Phase 1 of City Hall remodel and space optimization plan.

• Begin Hunter Ferrell Landfill long-term feasibility study. Continue working with Grand Prairie and other municipalities to explore long-term strategy for new landfill.

• Continue to implement Let’s Play Irving strategy, including the opening of Lee Aquatic Park, as well as continued construction and planning for Mustang Park Multi-generational

Facility and Aquatic Park and Senter Park Aquatic Center.

Workforce Retention + Recruitment

Deeply important to the city’s operation is its human capital: city employees. Irving will continue its focus on recruitment and retention to attract the best and brightest candidates by building a positive culture and ensuring voices are heard, while making adjustments to support the needs of Irving employees.

Investment Goals

Pay scale at 80 percentile of municipal market
Flex-work schedule options
Citywide employee Development Day
Innovative training
Unparalleled work benefits + incentives

Come join the team!

Economic Development

Irving is poised to begin development of the Planned Unit Development (PUD) Zone 6, formerly known as the Texas Stadium site. Located at the eastern gateway to the city, this area includes more than 400 acres of developable land and is a prime location for a mixed-use development that becomes a destination for the North Texas region.

Investments

Wells Fargo 22-acre office project will welcome 3,000 employees to its lakeside high-rise campus
Reinvested in the Toyota Music Factory to support $35 million in new capital improvements
Awarded 78 grants to Irving small businesses for financial and technical assistance over $1.5 million
Provided $310,000 to assist 29 small businesses in recovery and resiliency efforts

City Infrastructure

In response to the resident survey results, infrastructure has been a major focus over the past several years. In 2024, the City of Irving completed $54 million in capital improvement projects, replaced more than 2,181 traffic signs and repaired more than 3,500 potholes.

Launched in June 2023, the Let’s Play Irving: Elevating Aquatics & Recreation plan invests $103 million in high-caliber aquatic and recreation facilities for residents and generations to come.

More Projects

MacArthur Boulevard Reconstruction: This $27.9 million project will improve drainage, water system infrastructure and the quality of MacArthur Boulevard and nearby streets. Completion scheduled for 2025.
Conflans Road Extension: A $24 million project will reconstruct and extend Conflans Road from SH 161 to Valley View Lane at its intersection with F.A.A. Boulevard.

Safe + Secure City

The City of Irving's commitment for a safe, secure and healthy city goes beyond the superior coverage provided by Irving’s Police, Fire and emergency responders.

By bringing in the expertise of Code Enforcement, Information Technology and the Innovation and Performance Office, data-driven decisions are making substantial impacts on how the city identifies, investigates and resolves issues. In other words, the City of Irving works hard, but even more importantly, it works smarter.

Successes

Studying the effects of increased code enforcement in crime hot spots
Saved $239.5 million in property value in FY24 from fire loss
Installed 11 stations to enhance response to weather-related events
Transitioned to a Real-Time Crime Center that allows officers to respond quickly

City Manager's Office

Chris Hillman

Irving City Manager

City Hall

825 W. Irving Blvd.

4th Floor

Irving, TX 75060

M-F, 8 a.m. to 5 p.m.

P: (972) 721-2521

Other Key Infrastructure Projects

Other key infrastructure projects include:

Irving Boulevard Reconstruction
Delaware Creek Trail Connector
Campion Trails Central Connector Segment
Embassy Channel improvements
New Solid Waste Maintenance Facility and Resident Convenience Center
A Stormwater Drainage Master Plan for the City
A Master Drainage Plan for the Heritage District
Finalize an Aquatics/Recreation Community Center Vision and Model
Initiate Design for Lake Chapman Water Supply System Improvements and for Additional Water Needs from Lake Ralph Hall
Long-Term Planning for a New City Hall

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