City Manager’s Office

Resident Survey Results

The Resident Survey, conducted every two years, provides residents with an opportunity to rate the quality of life in Irving and city services.

Residents are able to provide feedback about what is working well and what needs improvement, as well as communicate service priorities for the next two years. The survey is a customer satisfaction report card for the city and a resource allocation tool for city officials. The information collected is used to inform decisions related to service levels, budget allocation, and future planning.

2024 Resident Survey Results

Overall, the 2024 Resident Survey exemplifies Irving’s commitment to transparency, accountability, and continuous improvement through data-driven decision-making, ultimately enhancing the quality of life for its community members.

Survey Dashboard

How the Survey Was Conducted

Past Resident Survey Results

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