Site Terms and Conditions


If you are experiencing an emergency, please call 911 immediately. This site is not intended for reporting urgent matters. For pressing needs or complaints, contact the appropriate city department directly.


Official City Page

This is an official City of Irving webpage. All postings here are public record and may be subject to disclosure under the Texas Public Information Act. Communications made through our computer messaging systems do not constitute legal notice to the city or its agencies regarding any claim or legal matter. Comment moderation occurs during normal business hours (Monday through Friday). Comments submitted after hours, on weekends, or on holidays will be reviewed on the next business day.


Limited Public Forum

This platform serves as a limited public forum. Although the city cannot control content at the moment of posting, all comments are subject to review for appropriate content. Inappropriate content may be removed, and individuals who repeatedly violate guidelines may be restricted from posting in the future. The city will also report any misconduct in accordance with the terms and conditions of the host social media platform.


Content Subject to Removal

Content which may be removed includes, but is not limited to, the following:

  1. Profane language or content
  2. Discourteous communications including personal attacks on an individual’s character or appearance
  3. Examples include content that promotes, fosters, or perpetuates discrimination on the basis of race, creed, color, age, religion, gender, mental status, status with regard to public assistance, physical or mental disability, sexual identification or orientation, or national origin
  4. Sexual content or links to sexual content
  5. Solicitations of commerce; advertisements
  6. Conduct of/or encouragement of illegal activity
  7. Information that may tend to compromise the safety or security of the public or public systems
  8. Content that violates a legal ownership interest of any other party
  9. Information about third parties that could reasonably be regarded as private


Public Record Laws

All content on this site is subject to public records laws and will be managed, stored, and retrieved in compliance with open records and e-discovery policies. Therefore, please refrain from including personal details—such as your address, phone number(s), Social Security number or any other information you do not wish to make public.

Additionally, the city logo is a copyrighted graphic and may not be used without prior written consent from the City of Irving.


For specific inquiries regarding city programs or services that require the sharing of private information, please contact us at (972) 721-3515 or access the appropriate police department resources.